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Employees with a sound knowledge of and strong commitments to a brand are likely to display behaviors that conform to a brand’s identity, so called brand citizenship behavior. Organizations have access to various internal branding instruments that support commitment structures but multinational corporations are challenged by a diverse workforce environment. The study analyzes the relevance of these instruments across a German, Chinese and North American sample. This research further analyzes the impact of an individual’s cultural values on brand commitment which is an antecedent to brand citizenship behavior.

Additional Information:

Title: Internal Brand Management in an International Context
Author: Christina Ravens
Item ID: JIfFBAAAQBAJ
Publisher: Springer Science & Business Media
Type: BOOK
Format File: PDF & EPUB
Android/iOS: Install “Google Play Books”
Page Count: 323
Category: Business & Economics
Published Date: 2013-10-29
Language: en
Isbn 10: 3658007540
Isbn 13: 9783658007546
Sale Info: FOR_SALE
Price: 83.19 EUR


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